Privacy Policy
Last Updated: March 2026
Wholehealth Pharmacy Partners is committed to protecting your privacy and safeguarding your personal information and personal health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, complete forms, request services, or communicate with us online.
Information We Collect
We may collect personal information such as your name, phone number, email address, mailing address, and information you provide through website forms.
Where relevant to pharmacy or clinical services, we may also collect health-related information such as medication details, vaccination information, health conditions, eligibility information, and other details needed to assess or support services.
We may also automatically collect technical information when you use our website, including your IP address, browser type, device information, pages visited, and general website usage data.
How We Collect Information
We may collect information directly from you when you:
- fill out a form
- request a service
- contact us by phone, email or online
- book an appointment or assessment, interact with our website
We may also collect information from affiliated pharmacies, healthcare providers, insurers, or service partners where permitted or authorized.
How We Use Information
We may use your information to:
- provide pharmacy-related services and support
- respond to your inquiries and requests, assess eligibility for services, programs, or coverage
- arrange follow-up, screenings, or appointments
- communicate with you regarding requested services, coordinate with pharmacists, pharmacies, prescribers, or other healthcare professionals involved in your care
- improve our website, programs, and user experience
- comply with legal, regulatory, and professional obligations
Consent
By using our website or submitting your information through our forms, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, subject to applicable law.
You may withdraw your consent were permitted by law, subject to legal or operational requirements.
Disclosure of Information
We do not sell your personal information. We may disclose your information where appropriate and permitted by law:
- to affiliated pharmacies, pharmacists, and authorized staff
- to healthcare providers involved in your care
- to insurers, reimbursement programs, or benefits providers
- to service providers who support our website, systems, communications, or operations
- where required or permitted by law
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.
You can control cookie settings through your browser. Disabling cookies may affect certain website features.
Protecting Your Information
We take reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, unauthorized access, use, or disclosure.
While no method of transmission or storage is completely secure, we work to protect information in our custody using appropriate security measures.
Retention
We retain personal information and personal health information only as long as necessary for the purposes described in this Privacy Policy and as required or permitted by law.
Your Rights
Subject to applicable law, you may have the right to:
- request access to your information
- request correction of inaccurate information
- ask questions about how your information is used
- withdraw consent in certain circumstances
- make a privacy complaint
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Privacy Officer
Wholehealth Pharmacy Partners
18-85 Citizen Ct, Markham, ON L6G 1A7
Pharmacy@wholehealthrx.ca
647.872.1534